Effective Date: June 10th, 2019
1. YOUR OBLIGATIONS
(a) Your Information
When you provide information about yourself and your employer or the business entity of which you act on behalf, such as in Pre-ordering a product or Requesting a Demo on our Site, you agree to provide accurate, current, and complete information at all times. You also agree that you will review, maintain, correct, and update such information in a timely manner to maintain its accuracy and completeness by using the means allowed for the relevant information or, when appropriate, by contacting us. If you provide (or Rokid has reasonable grounds to believe that you provided) any information that is inaccurate, not current, or incomplete, Rokid may deny to provide product or service to you in addition to exercising all rights and remedies allowed by law, without being liable to you.
(b) Use Restrictions
Recognizing the global nature of the Internet, you agree to comply with all applicable local laws and rules regarding online conduct. In particular, in using our Services and the Site, you agree that you will not under any circumstances:
- attempt to, or harass, abuse or harm another person, group, or entity;
- impersonate other Users of the Site, agents, employees, or representatives of a business, or other individuals;
- interfere or attempt to interfere with the proper functioning of the Site;
- make any automated use of the Site, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
- bypass any robot exclusion headers or other measures we take to restrict access to the Site or use any software, technology, or device to scrape the Site or harvest or manipulate data;
- publish or link to malicious content intended to damage or disrupt another User’s browser or computer;
- frame the Site or create a link to any part of the Site other than the home page without our prior written consent.
If you are an employee or agent of a business entity and submitting a Request Pre-order to our product or Request a Demo on behalf of the entity, you represent and warrant that you are authorized by the entity to submit the request and you have the express authority to legally bind the entity.
2. LIMITATIONS OF LIABILITIES
(a) WITH RESPECT TO THE PRODUCTS YOU PRE-ORDER ON THE SITE, ROKID MAKES NO ADDITIONAL WARRANTY OTHER THAN EXPRESSLY PROVIDED ON THE SITE AND/OR PRODUCT BROCHURE PROVIDED WITH THE PURCHASE ORDER, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
(b) ALL OTHER SERVICES (EXCLUDING PRODUCTS) AND OUR SITE, INCLUDING ALL ITS CONTENT, FUNCTIONALITY, AND ASSISTANCE, ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES FROM EITHER US OR ANY THIRD PARTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
(c) TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER ROKID NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, PARENT, SUBSIDIARIES, OR AFFILIATES WILL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL EXEMPLARY OR PUNITIVE DAMAGES OR FOR ANY LOSS OF BUSINESS, REVENUES, PROFITS, GOODWILL, CONTENT OR DATA.
(d) The Site is provided as is and when available, and we may change any or all of its content, functionality and Services at our discretion at any time without notifying you. We may also do this for particular activities even if you already took actions. For example, we can change our product offering at any time even after you have already submitted a Request for Pre-order or Request for a Demo.
(e) You acknowledge and understand that your submission of Request for Pre-order or Request for a Demo does not guarantee delivery of a product or service. The price of the product or service you pre-order will be as quoted to you when we contact you after you submit your pre-order, and may include tax and shipping when applicable. When the pre-ordered product or service is ready for shipping or delivery, we will contact you to provide you with your purchase confirmation (including shipping costs and any taxes where applicable). No order is deemed accepted if we have not entered into a separate valid written contract with you. At any time prior to order acceptance, we reserve the right to decline or reject your order or pre-order. If this occurs, we will attempt to notify you. Some reasons for rejection can include: (i) we are unable to supply you with the product or service, for example because that item is no longer available or because of an error in the price quote; or (ii) you do not live in a country or region from which the product or services may be purchased. If you have already paid, we will refund you the full amount including any delivery costs charged.
3. INTELLECTUAL PROPERTY
7. DISPUTE RESOLUTION